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Our Software

Harris Utilities has been committed solely to serving the utilities market since 1976. We provide competitive energy retailers and multi-service municipal, cooperative and investor-owned utilities with the complete range of enterprise software requirements: from customer information systems and managed services to financial, operations and meter data management solutions.

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Advanced Utility Systems | Advanced logo

CIS and billing solutions that help utilities improve revenue streams and provide first-rate customer service.

Founded in 1997, Advanced has rapidly become a key player in the diverse CIS market across North America and the Caribbean. The company is a leading provider of CIS Infinity®, a customer information and billing system that helps utilities improve their revenue stream and provide first-rate customer service. With an easy-to-use interface, robust functionality and an industry-leading integration strategy, Advanced’s CIS solution integrates the latest features, including mobile service work orders, online customer self-service, payment kiosks, interactive voice response, and meter data management.

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Cayenta | Cayenta logo

Full featured, highly configurable revenue management services and software for regulated and deregulated municipal and cooperative public utilities.

For more than 20 years, Cayenta has built and continuously refined a suite of full featured, highly configurable revenue management services and software for regulated and deregulated municipal and cooperative public utilities. The result: industry leading, web-enabled customer information, utility billing and financial management solutions that enable utilities to increase cash flow and operational efficiency, simplify data capture, enhance workflow and ultimately improve customer service.

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Cognera | Cognera logo

Next generation billing and business intelligence solutions to help manage complex rates and data, improve customer relationships and meet smart grid requirements quickly and easily.

Cognera provides next generation billing and business intelligence solutions to help utilities and competitive energy retailers manage complex rates and data, improve customer relationships and meet smart grid requirements quickly and easily. The natural choice when upgrading legacy systems to meet evolving business, regulatory and technology requirements, Cognera’s managed-services approach delivers comprehensive operational support with reduced risk and lower upfront financial investment relative to other solutions.

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Cogsdale | Cogsdale logo

An integrated ERP solution that features financial, customer service, work and asset management functionality to help boost operational efficiency.

Cogsale’s integrated ERP system is an essential business solution for more than 300 utility customers worldwide. In fact, Cogsdale is the only Microsoft Gold Certified ERP provider in North America. Fully scalable to grow painlessly with its customers, the company’s comprehensive solution includes financial, customer-service, people, work and asset management functionality to help utilities automate, streamline and boost operational efficiency.

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inHANCE | inHANCE logo

CIS and financial system software to streamline operations and dramatically improve customer service.

Serving more than 800 CIS and financial system customers in the United States and Canada, inHANCE develops, sells, implements and supports CIS and financial system software for the utility industry. The company’s easy-to-use, industry-leading solution supports essential features such as automation, ebilling, mapping and AMR to help utilities streamline operations and dramatically improve customer service.

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NorthStar | NorthStar logo

Integrated billing, customer information, and financial management solutions that maximize efficiency and profitability.

For over 40 years, NorthStar Utilities Solutions has offered industry specific solutions built and delivered by utility professionals. Our solutions are in use daily by over 3.5M active accounts from over 300 reference-able utility customers. We are singularly focused on helping utilities leverage cost-effective technology to deliver customer experiences that impress, CSR workloads that are manageable, and intelligence utilities can trust for better, faster decision-making. We offer robust yet configurable solutions specifically for small- and medium-sized utilities. Our mission is to create solutions of value that help utilities address real-world challenges and serve their communities efficiently and reliably.

At the core of our solution is the highly configurable NorthStar Customer Information and Billing System (CIS). CIS is a highly configurable and modular solution that scales as you grow. The solution is enhanced with applications workforce management, consumer engagement and business intelligence - each of which integrates seamlessly with CIS to deliver a complete customer service and billing solution that supports transactions at all customer touchpoints. Additionally, the technical experts within the NorthStar Professional Services team are available to support project deployments, integrations and utilization reviews. Managed services and optional cloud hosting also helps relieve staff of environment set-ups, maintenance, backups and disaster recovery.

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SIV | SIV logo

Software and Services for the energy and water distribution market.

SIV.AG has been one of the leading solution providers for the energy and water distribution companies for more than 20 years. Established in 1990, the software and consulting company hires more than 300 employees. Over 290 enterprises only in Germany trust in the software solution kVASy®. Public utility companies, network and transmission grid operating companies, communal associations, energy suppliers, multi-service specialists, data processing centres, regional suppliers of all sizes and structures are among the users of the application.

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SmartWorks | SmartWorks logo

The utilities market is astonishingly dynamic. Shifting regulatory requirements, an emerging smart grid, spiking energy demands and dwindling natural resources exert extraordinary pressure on electric, water, and gas utilities—many of them a century old or more—to modernize, increase operational efficiency, enhance customer service and improve financial performance. We are driven to apply the latest technologies and develop solutions utilities increasingly rely on to overcome mounting business and operational challenges.

Harris Utilities meets these challenges with SmartWorks—our dedicated smart grid innovation engine. SmartWorks’ sole purpose is to examine the state and trajectory of the world’s utility markets and develop powerful, sophisticated and easy-to-use smart grid solutions. SmartWorks unites leading engineers, software experts and product specialists to create whole new categories of products that will transform the industry and evolve the smart grid.

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Systems & Software | Systems & Software logo

Best-in-class customer information, billing and financial management systems with superior usability, configurability and scalability at a low total cost of ownership.

Founded in 1973, Systems & Software delivers best-in-class utility customer information, billing and financial management systems. With superior usability, configurability and scalability at a low total cost of ownership, Systems & Software solutions have empowered utilities to provide exceptional service to millions of residential and commercial accounts. The company’s web-based enQuesta software drives advanced business performance with outstanding functionality in areas vital to utility operations, including mobile workforce management, automated meter integration, time-of-use billing, and asset management.

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